Return Policy

We want you to be happy with your purchase. If you are not completely satisfied, you may return it within 7 days of receiving your order for a refund or exchange. Please note that certain restrictions apply.

Eligibility

- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

- Some items are not eligible for return, including final sale items, perishable goods, and personalized or customized items.

Return Process

- To initiate a return, please contact our customer service team at info@etrinfotech.com or Call +91 6369773013 to request a return authorization (RA) number.

- Once you have received your RA number, please package the item securely and include the RA number on the shipping label.

- You are responsible for the cost of return shipping unless the return is due to an error on our part.

Refunds

- Upon receipt of your returned item, we will inspect it and notify you of the status of your refund.

- If your return is approved, we will initiate a refund to your original method of payment. Please allow 7 days for the refund to appear on your statement.

Exchanges

- If you would like to exchange an item, please indicate the desired exchange when requesting your RA number. Exchanges are subject to availability.

Damaged or Defective Items

- If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions about our return policy, please contact us at info@etrinfotech.com or Call +91 6369773013.